Frequently Asked Questions
Everything you need to know about your Mito Red Light experience.
How long will it take for my order to ship?
All orders are typically processed within 1-2 business days. Once shipped, standard delivery within the continental US takes approximately 3-5 business days.
What is your return policy?
We offer a 60-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, minus any applicable shipping fees.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital options like PayPal, Apple Pay, and Google Pay.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Is there a warranty on Mito Red Light products?
Yes, all our devices come with a comprehensive 2-year or 3-year warranty depending on the specific model, covering any manufacturing defects.